Last updated: June 2026
Welcome to The Shift Experience ("The Shift").
These Terms & Conditions govern your access to and use of our website, digital products, downloadable materials, audio experiences, written content, and related resources made available through The Shift.
By accessing this website or purchasing our digital product, you agree to these Terms & Conditions. If you do not agree with these Terms, please do not use this website or purchase the product.
This website and product are operated by:
CHELMUS GEORGE-OCTAVIAN PERSOANĂ FIZICĂ AUTORIZATĂ
Registered in Romania
Registration number: 54766385
Email: theshiftexperience@outlook.com
For any questions, support requests, or product access issues, please contact us at the email address above.
The Shift is a self-guided digital audio experience for couples, delivered digitally with supporting PDF materials.
The product may include:
All products are delivered digitally. No physical product will be shipped.
The Shift is not therapy, counseling, coaching, medical advice, mental health support, relationship counseling, diagnosis, treatment, or a substitute for professional support.
The product does not diagnose, treat, cure, fix, heal, save, prevent, or promise to resolve any medical, psychological, emotional, sexual, or relational condition.
If you are experiencing emotional distress, abuse, trauma, mental health concerns, relationship violence, self-harm thoughts, or any situation requiring professional support, you should seek help from a qualified professional or appropriate emergency services in your country.
By using this product, you understand that you are responsible for your own wellbeing, decisions, actions, communication, and use of the materials.
You must be at least 18 years old, or the age of majority in your country, state, or place of residence, to purchase or use this product.
By purchasing or using the product, you confirm that you meet this requirement.
Purchases of The Shift are processed through Fourthwall, our Merchant of Record and checkout provider.
Fourthwall may handle checkout, payment processing, taxes, billing, invoices, currency conversion, fraud prevention, order processing, digital delivery, chargebacks, disputes, and certain checkout-related or order-related customer support.
Fourthwall's own terms, privacy policy, buyer terms, payment policies, dispute processes, and order-related policies may also apply to your purchase at checkout.
Our Terms & Conditions apply to your use of The Shift website, product, digital content, audio experiences, PDF materials, intellectual property, product license, refund rules, disclaimers, and communications with us.
By purchasing The Shift through our checkout, you understand that:
We do not store your full payment card details on our website.
Prices are displayed at checkout.
Depending on your country, state, or place of residence, applicable taxes such as VAT, GST, sales tax, or similar indirect taxes may be calculated, added, collected, or handled at checkout by the Merchant of Record.
The final price displayed at checkout before payment is the amount you agree to pay.
Because The Shift is a digital product delivered electronically, access to the product may begin immediately after purchase. You are responsible for providing a valid email address at checkout.
If you experience access or delivery issues, contact us at theshiftexperience@outlook.com.
We offer a 14-day refund policy for purchases of The Shift Experience.
If you are not satisfied with your purchase, you may contact us within 14 days of the purchase date at theshiftexperience@outlook.com.
Please include the email address used for your order and your order details so we can review your request.
Because The Shift Experience is a digital product with access provided after purchase, we reserve the right to review refund requests in cases of suspected abuse, duplicate purchases, unauthorized sharing, excessive refund requests, chargebacks, misuse, or violation of our Personal Use License.
Refunds are not guaranteed in cases where there is evidence of abuse, unauthorized distribution, resale, public sharing, or other misuse of the product or materials.
If approved, refunds may be processed by Fourthwall, our Merchant of Record and checkout provider, according to its own refund process, payment policies, timelines, and applicable legal requirements.
If you experience a technical issue accessing your files, please contact us at theshiftexperience@outlook.com and we will make reasonable efforts to help you access the product.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
When you purchase The Shift, you receive a limited, personal, non-exclusive, non-transferable license to access and use the digital materials for your own private use.
You may use the product personally, including together with your partner, where applicable.
You may not:
Each purchase is intended for personal use by the purchaser and their partner, where applicable.
All content available through The Shift, including but not limited to audio recordings, scripts, written materials, PDFs, branding, design, product names, website copy, concepts, structure, and related materials, is owned by us or licensed to us.
All intellectual property rights are reserved.
Unauthorized use, reproduction, distribution, modification, resale, public sharing, or commercial exploitation of our content is prohibited.
You agree not to use this website or product in any way that:
We reserve the right to restrict access to the product or website if we reasonably believe these Terms have been violated.
The Shift is designed as a self-guided relationship connection practice.
We do not guarantee any specific emotional, relational, psychological, sexual, spiritual, financial, personal, or life result.
Individual experiences may vary depending on the users, context, willingness, emotional availability, communication, relationship dynamics, personal circumstances, and many other factors.
Testimonials, examples, marketing statements, or personal stories are not guarantees of results.
The product is intended to support reflection, presence, emotional connection, and personal awareness between partners.
It does not replace honest communication, personal responsibility, professional support, or appropriate action in serious relationship situations.
You are fully responsible for how you choose to use the product and for any decisions, conversations, reactions, or actions that occur before, during, or after using it.
If using the product creates emotional discomfort, conflict, distress, or uncertainty, you should pause the experience and seek appropriate support if needed.
To use the product, you may need:
We are not responsible for issues caused by your device, internet connection, software, browser, email provider, spam filters, third-party platforms, or user error.
We aim to keep the website and product access available, but we do not guarantee uninterrupted, permanent, or error-free availability.
We may update, improve, modify, replace, or discontinue parts of the website or product at any time.
Where reasonable, we may provide product updates to existing customers, but we are not obligated to provide future updates unless expressly stated at the time of purchase.
Our website, checkout, payment processing, email delivery, analytics, hosting, product delivery, or customer support systems may rely on third-party services.
We are not responsible for the actions, errors, downtime, availability, policies, security practices, or data practices of third-party providers.
Your use of third-party services may be subject to their own terms and privacy policies.
To the maximum extent permitted by applicable law, the website and product are provided on an "as is" and "as available" basis.
We do not make warranties or representations that:
Some jurisdictions do not allow certain warranty exclusions, so some of the above exclusions may not apply to you.
To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website or product.
This includes, but is not limited to, emotional distress, relationship conflict, loss of data, loss of income, loss of opportunity, technical issues, or reliance on the product.
Our total liability for any claim related to the product or website shall not exceed the amount you paid for the product, unless applicable law requires otherwise.
Nothing in these Terms excludes or limits liability where it cannot legally be excluded or limited.
Nothing in these Terms is intended to limit, exclude, or restrict any mandatory consumer rights that apply to you under the laws of your country, state, or place of residence.
If you are a consumer in the United States, European Union, United Kingdom, Canada, Australia, or another jurisdiction with mandatory consumer protection laws, you may have additional rights that cannot be waived by contract.
Your use of this website and product may involve the processing of personal data.
Please read our Privacy Policy to understand how personal data may be collected, used, stored, and protected.
We may update these Terms from time to time.
The updated version will be posted on this page with a new "Last updated" date.
By continuing to use the website or product after changes are posted, you agree to the updated Terms.
These Terms are governed by the laws of Romania, unless mandatory consumer protection laws in your country, state, or place of residence require otherwise.
If you are a consumer, you may benefit from the mandatory protections of the country, state, or place where you live.
Before starting any formal dispute, you agree to contact us first at:
theshiftexperience@outlook.com
We will try to resolve the matter in good faith.
If a dispute cannot be resolved amicably, it may be handled by the competent courts or authorities according to applicable law.
For questions about these Terms, your purchase, product access, or support, contact us at:
theshiftexperience@outlook.com